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Glossary

Accreditation Accreditation The certification, usually for a particular period, of a person, a body or an institution having the capacity to fulfil a particular function in the quality assurance system. Assessment The process of collecting evidence of learners’ work to measure and make judgements about the competence or non- competence of specified NQF registered occupational qualifications and part qualifications. Assessment centre A centre accredited by the QCTO for the purpose of conducting external integrated summative assessments for specified NQF registered occupational qualifications and part qualifications. Assessment Quality Partner (AQP) A body delegated by the QCTO to manage and coordinate[...]

accreditation

ACCREDITATION

Accreditation is the certification, usually for a certain period of time of a body or an institution, as having the capacity to fulfil a particular function within the quality assurance system set up by SAQA in terms of the SAQA Act, 1995. SAQA accredits all Education and Training Quality Assurance bodies (ETQA’s) who in turn accredit Education and Training Providers.

There are a number of advantages of becoming an accredited provider, including that the overall quality of education and training provision in South African is raised and maintained at a consistently high level. This means that the clients who use the services of that Education and Training Provider can be sure that the Provider complies with the required standards for learning and assessment services. It also means that all learners can be assured of a quality learning experience and that the credits and qualifications they achieve through the education and training service will be nationally and internationally recognised.

In addition, only accredited Education and Training Providers are able to deliver education and training that leads to nationally registered Unit Standards and Qualifications. Accreditation therefore provides Education and Training Providers with a valuable tool with which they can market their services to potential clients.

Explaining Accreditation?

To become accredited:

Firstly you need to understand the word Accredited. Click here!

Explaining the different types of accreditation.

1)      Freelancers and Qualified Staff

2)      Become an Accredited Training Provider

Youtube

 

1.Freelancers and Qualified Staff.

  • To be able to facilitate any programme you must have the US 117871 “Train the Trainer” Certificate (at least NQF 5 level) approved through the ETDP SETA.
  • To be able to assess any learner (with seta work) you must have the US 115753 “Conduct Assessments” Certificate  (at least NQF 5 level) approved through the ETDP SETA.
  • To be able to moderate assessments you must have US 115753 + US 115759 “Conduct Moderation” Certificate (at least NQF 6 level) approved through the ETDP SETA.
  • You must have “scope” to train, assess or moderate any person. (Scope = two to three years practical experience or a certificate or higher in the specific field)
  • Freelancers can register on their own or contracting with Training Companies. Many Training Companies make use of qualified Freelancers to deliver their services.

2.Become and Accredited Training Provider.

  • You must have at least one programme with that SETA Accredited in order to be an Accredited Training Provider
  • You need at least two different facilitators to offer each programme you want to offer + have “Scope” to train this. (US 117871 – Train the Trainer Certificates)
  • You need at least two different assessors to assess each programme you want to offer + have “Scope” to assess this. (US 115753 – Conduct Assessment Certificate)
  • You need at least two different moderators to moderate each programme you want to offer + have “Scope” to moderate this. (Us 115753 – Conduct Moderation Certificate) – Must obtain the Assessors Certificate before you can complete this programme.
  • The same facilitator and assessors can train and assess the same learner, but the moderator must be a different person.
  • Many companies get 2 x Facilitators and 2 x Assessors qualified and contract one of the Freelancers to perform the Moderation work.
  • The process to become an accredited  also required resources for example: Office, Qualified Staff, Computers, Tools or Venue to deliver the courses and a QMS policy. (Quality Management System  that can consist out of 6 to 12 different policies that explains how you will corporate)
  • Be registered with the DHET.

Personal Advice

We advice all new learners/people to start with the “US 115753” Conduct Assessment programme as this will provide you with an overview of the entire accreditation process.

 

Criteria for Accredited Providers

We often have questions regarding Accreditation:

  • What does it really mean?
  • How can I confirm that someone or something is accredited?

This falls into two different categories, namely a) provider accreditation  b) programme accreditation. These are two totally different processes, meaning that a Training Provider must be Accredited with one of the ETQA’s (SETA’s) and each programme they use must carry its own accreditation.

“Provider accreditation can only be with one SETA, but they have the approval to train different programmes in different SETA’s. These programmes has been approved by the relevant SETA who gave them the approval to train these programmes”

Lets see what SAQA say about Training Provider Accreditation:

(Or click here to download this document)

A body may be accredited as a provider by an Education and Training Quality Assurance Body whose primary focus coincides with the primary focus of the provider, provided that the body seeking accreditation –

(a) is registered as a provider in terms of the applicable legislation at the time of application for accreditation;

(b) has a quality management system which includes but is not limited to –

(i) quality management policies which define that which the provider wishes to achieve;

(ii) quality management procedures which enable the provider to practise its defined quality management policies; or

(iii) review mechanisms which ensure that the quality management policies and procedures defined are applied and remain effective;

(c) is able to develop, deliver and evaluate learning programmes which culminate in specified registered standards or qualifications;

(d) has the –

(i) necessary financial, administrative and physical resources;

(ii) policies and practices for staff selection, appraisal and development;

(iii) policies and practices for learner entry, guidance and support systems;

(iv) policies and practices for the management of off-site practical or work-site components where appropriate;

(v) policies and practices for the management of assessment which include appeals systems;

(vi) necessary reporting procedures; and

(vii) the ability to achieve the desired outcomes, using available resources and procedures considered by the Education and Training Quality Assurance Body to be needed to develop, deliver and evaluate learning programmes which culminate in specified registered standards or qualifications contemplated in paragraph (c); and

(e) has not already been granted accreditation by or applied for accreditation to another Education and Training Quality Assurance Body contemplated in Regulation 2 of the ETQA Regulations.

So how can I check if a Training Provider is accredited?

Firstly we must understand/use the correct terminology. There is a big difference between “Accredited Programmes” and “NQF Accredited Programmes”.

DEFINITIONS:

COMMENTS

Accreditation / Accredited is a process in which certification of competency, authority, or credibility is presented. In most cases by a higher authority. Nowhere does it mention SETA, SAQA or NQF! The terms “higher authority” can also mean your Head Office.
NQF Accredited is stipulated in the SAQA and the Skills Development ACT as SETA / NQF Accredited courses. You cannot use these terms if you do not have an approval letter from the relevant ETQA (SETA) for the specific programme. There is also a big difference between “Unit Standard Aligned” and “NQF Accredited”. Question: Why would I want to offer “Unit Standard Aligned” programmes and don’t use the words “NQF Accredited”? Makes you think. Most companies use this as a “sales technique” to sell their course to learners.

How to confirm that a Training Provider or Programme is accredited?

Here are some guidelines on this process:

  1. You can ask for their Accreditation Number or Certificate from the SETA. They should also have this on their website or programme correspondence including manuals. Most of the SETA’s do not allow the use of their logos on Websites, Emails or Learning Programmes. Don’t be fooled with a SETA logo!
  2. Contact the relevant SETA (ETQA) directly (click here for a full list of contact details). These SETAS approved the Training Providers and Training Programmes, so why not ask them directly? Alternative you can also check on the SAQA website on this link by confirming the providers name at the bottom of the unit standard or qualification. We had several reports in the past where this information was not 100% correct, so once again, rather check with the relevant SETA directly.
  3. Contact the local SETA and ask for any feedback from the Training Provider. (Did they receive any serious complaints about the provider in the past?)
  4. Ask for referrals directly from the Training Provider.
  5. Ensure that the Training Institution is registered with the DHET.
  6. What is the process or duration till I receive my Final Certificate?
  7. Ask about their supporting structure and possible re-assessment fees.
      • Do they provide ongoing support?
      • Do they ask for “registration fees” that is normally used as commission for the middle man between you and the provider?
      • Do they make mention of their supporting structure on their website or communication?
      • Do they make mention of their fee structure on their website or communication?

(It’s always easy to change the terms and conditions of the agreement if you haven’t confirmed this in writing)

So what are my rights?

Looking at the above criteria it is clear that the SETA / NQF Accredited Training Provider must have all the required documentation, processes and supporting structures in place. Not providing the necessary support during the learning process must be reported directly to SAQA or the relevant ETQA (SETA).

After all, it is one of the key criteria provided by SAQA for Provider Accreditation.

ONGOING SUPPORT!

Become SETA Accredited

Become SETA Accredited Training Provider in South Africa

About the ETQA’s process to become SETA Accredited Training Provider:

Training providers in South Africa must apply for SETA Accreditation with an Education and Training Quality Assurance (ETQA) body under the South African Qualifications Authority (SAQA) through the different SETA bodies.

SETA Accredited Training Providers has to offer unit standards and/or qualifications that fall within the primary focus area of the ETQA body of the relevant Sector Education and Training Authority – SETA or professional body. They also have to be registered with the DHET (since 1 July 2017)

Requirements to become a SETA Accredited Training Provider:

The document Criteria and Guidelines to become a SETA Accredited Training Provider sets out the requirements for accreditation.

  • The programmes (and/or assessments) offered by the education and training provider must culminate in unit standards and/or qualifications registered on the National Qualifications Framework (NQF).
  • The curriculum (design, content and learning materials) is aligned to the unit standards and/or qualifications.
  • There are suitably qualified staff (facilitators and registered assessors).
  • The learners have access to adequate learning support services.
  • The assessment methods and tools used to measure the requirements for the unit standard and/or qualification are fair, valid and reliable, and are used to enhance learning.

The main steps in the accreditation process to become a SETA Accredited Training Provider:

  1. The Training Provider determines primary focus
  2. The SETA Quality Assurance Management Division requirements are compiled by the provider
  3. The Training Provider completes and submits an online application form for accreditation
  4. A compliance check is conducted by SETA and the provider receives a notification of compliance / non-compliance
  5. The Training Provider responds to the notification if necessary
  6. A site visit is scheduled and conducted by a SETA ETQA evaluator
  7. The evaluator sends his/her report to SETA
  8. The evaluation report is quality assured and the report indicating the status of accreditation is sent to the provider. Where applicable, areas of remediation will be detailed in the report.
  9. The Training Provider is required to respond to areas of remediation if necessary, and make the relevant submission.
  10. Confirm registration with the DHET>

Let us know if you interested in becoming a SETA Accredited Training Provider and we will contact you back!

SETA Accreditation is defined in the ETQA Regulations as

The certification, usually for a particular period of time, of a person, a body or an institution as having the capacity to fulfill a particular function in the quality assurance system set up by the South African Qualifications authority in terms of the Act

There are Education Training Quality Assurance bodies (ETQAs) in different sectors responsible for the accreditation of providers. Training providers would be accredited by one ETQA on the basis of primary focus. The provider would need to decide which ETQA sector the provider falls within and then which are the NQF standards or qualifications that it wishes to provide. The ETQAs have specific provider accreditation criteria that have to be met.

A provider wishing to offer a full qualification or part of a qualification should firstly identify the primary focus ETQA to which it belongs and the qualification/s and the associated unit standards that are registered on the National Qualifications Framework (NQF quality assured by that ETQA. The qualification/s will list the quality assuring body responsible for the quality assurance of the qualification/s and the associated unit standards.

The provider would be required to contact its primary focus ETQA in order to start the provider accreditation process.